Our first experience with the Doges Palace tickets was excellent, we entered at premises with emailed barcode, excellent guide, no problems - but second part was poor due to not realising we had...
Our first experience with the Doges Palace tickets was excellent, we entered at premises with emailed barcode, excellent guide, no problems - but second part was poor due to not realising we had to go join a tour in an office away from the Bascillica. The office staff were chaotic, there was no clear way they knew who was on which trip and we kept having to go back in to see what was happening. The audio part was a download to your phone from a QR code, but they didn’t check it was working and it wasn’t until we were in the Basillica that I discovered mine was not - so frustrating as to why it could not be just a barcode like the Doges Palace, We did not need a guide to show us the way back to where we had just come from.