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4.9 (6,746 reviews)

The 9/11 Memorial & Museum Tickets

Visit the 9/11 Memorial, a poignant tribute to 9/11, alongside the impactful 9/11 Museum exhibition

Check availability

10 options • from $23.60

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Combine The 9/11 Memorial & Museum with other New York favorites. Some things are better together.

Tickets overview

  • The 9/11 Museum is dedicated to the 2,977 victims of the September 11, 2001 terrorist attacks, as well as the countless volunteers and rescue workers

  • Deemed an exceptionally significant site to the history of the US, the 9/11 Museum was listed on the National Register of Historic Places in 2004

  • The 9/11 Museum uses salvaged structural pieces from the Twin Towers, including a ramp that thousands used to escape from the crumbling buildings

  • Permanent exhibitions now occupy the footprints of both the North and South Towers to memorialize the country's darkest day, and the heroes who helped heal a nation

The terrorist attacks of 9/11 continue to impact New York City for the foreseeable future. Book tickets in advance to visit this important memorial site during your stay in NYC and learn more about how a single event impacted an entire nation.

Find the right 9/11 Museum tickets for you:

  • A 9/11 Museum general admission ticket gets you access to the museum, all permanent exhibitions and films, as well as the memorial site

  • Enrich your experience with skip-the-line 9/11 museum entry, a guided tour of Ground Zero, a self-guided tour of the museum, and access to One World Observatory

  • Add the 9/11 Museum to your NYC itinerary with a New York Sightseeing Day Pass that gets you in to 100+ attractions and activities in New York City, including the 9/11 Museum

  • All visitors of the 9/11 Museum are subject to a security screening

  • The 9/11 Memorial & Museum welcomes visitors to place items of tribute on the ground (no larger than 19 x 17 x 8 in)

  • Noncommercial photography is permitted

  • This is a sacred memorial; please behave respectfully and converse quietly during your visit

  • The 9/11 Museum is open Wednesday - Monday

  • Public transport is the best way to get to the 9/11 Museum. Check the mode of transport most convenient to you

Accessibility

  • All entrances and levels of the 9/11 museum are wheelchair accessible

  • Registered service animals are welcome

  • ASL video tours are available for those with impaired hearing

  • Open captioning and transcripts are available on all interactive exhibits

The 9/11 Memorial & Museum reviews

4.9
6746 verified customer reviews
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Customer images

3 reviews
A
Astil,  United States United States
01 Dec 2024
Excellent
Todo estuvo increíble; fue una experiencia impresionante. Era mi primera vez, y ver todo lo que ocurrió me dejó realmente asombrado/a. La historia de las Torres Gemelas está llena de emociones y...
Todo estuvo increíble; fue una experiencia impresionante. Era mi primera vez, y ver todo lo que ocurrió me dejó realmente asombrado/a. La historia de las Torres Gemelas está llena de emociones y mucha tristeza, y conocerla más a fondo me conmovió profundamente.
9/11 Memorial and Museum
S
Susan,  United States United States
10 Dec 2024
Excellent
This is a great tour of the area surrounding the One World Center and the Observatory at the top. If you want to see the museum, be sure to purchase that separately.
9/11 Ground Zero: Guided Tour + One World Observatory: Fast Track
C
Christopher ,  United States United States
04 Nov 2024
Excellent
Great experience. Our guide Jim was amazing. His personal stories of being there the day of made it personal. Skipping the lines with this tour is the only way to go.
9/11 Ground Zero: All-Access Tour

About: The 9/11 Memorial & Museum

Architects Michael Arad and Peter Walker designed the 9/11 Memorial. Their proposal, called Reflecting Absence, consists of two reflecting pools that sit in the footprints of the South and North Towers. They're fed by waterfalls (the largest manmade waterfalls in the United States) and surrounded by a forest of nearly 400 trees.

The accompanying 9/11 Museum has an exhibition divided into three sections, the Day of 9/11, Before 9/11, and After 9/11. It uses artifacts, photos, and an extensively researched and well-laid-out collection to show how the events of 9/11 changed the world.

9/11 Memorial Plaza

Monday
08:00 - 20:00
Tuesday
08:00 - 20:00
Wednesday
08:00 - 20:00
Thursday
08:00 - 20:00
Friday
08:00 - 20:00
Saturday
08:00 - 20:00
Sunday
08:00 - 20:00

9/11 Museum

Monday
09:00 - 19:00
Tuesday
09:00 - 19:00
Wednesday
09:00 - 19:00
Thursday
09:00 - 19:00
Friday
09:00 - 19:00
Saturday
09:00 - 19:00
Sunday
09:00 - 19:00
The 9/11 Memorial & Museum
180 Greenwich Street, NY 10007, New York
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