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A father and son riding Mail Rail at The Postal Museum Children and their parents interacting with museum exhibitions at The Postal Museum. Postbus on display at The Postal Museum A little boy and girl looking out the window on Mail Rail. Little boy riding Mail Rail at The Postal Museum Family riding Mail Rail at The Postal Museum Exhibitions at The Postal Museum Children playing dress up at The Postal Museum The Postal Museum
4.7
342 reviews

The Postal Museum: Entry Ticket

Discover the surprising story of the world's first social network

Open today: 10:00 - 17:00
Wheelchair accessible Visitors must be able to transfer themselves in and out of the carriages unaided to use the rides
Provider: The Postal Museum
Registered address: 15-20 Phoenix Place, WC1X 0DA, London, GB
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Admission tickets to The Postal Museum exhibition area
Ride on the Mail Rail underground train
Admission to the child play area
Annual ticket (available as an upgrade onsite)

Add a little extra in the checkout to make the most of your visit

Discover the extraordinary story of the postal service, from the reign of Henry VIII to the present day. Find out more about the objects in the exhibition, discover why mail coach guards had to carry a gun, learn how postcodes were invented, and more!

Get more insights and make the most of your visit by using a handy audio guide.

Before pinging inboxes and text messages, people actually had to wait for a mailman to deliver their news. Get back to communication basics, with tickets for the Postal Museum. Uncover the story of the postal system and even see letters recovered from a shipwreck!

From five-wheeled cycles to rockets and an escaped lioness, the story of the postal service is long and full of incredible tales. These Postal Museum tickets will unlock them all!

See a restored mail coach that once thundered across the country. Get up close to the world's only sheet of Penny Black stamps, the world's first postage stamps. Send anonymous messages to a friend (or stranger) through pneumatic tubes, and see a horde of unread love letters recovered from maritime misfortune.

Explore the Postal Museum's Mail Rail, a 100-year-old subterranean network of tunnels now open to the public as a 15-minute miniature train ride.

Forget what you think you know about the post and get ready for a surprise or two!

  • Your chosen timeslot is for the ride on The Postal Museum Mail Rail underground train
  • Please arrive at least 15 minutes earlier to have time to enter and to get to the ride
  • There is a one-way route in operation at the museum. You can visit exhibitions after your ride
  • On arrival to the museum you can also check-in using the NHS Test & Trace QR code
  • Visitors must be able to walk unaided for a minimum of 100 metres on uneven surfaces with minimal lighting, and up at least 70 steep steps
  • You can take a break for snacks and refreshments at the museum’s accredited family friendly café
Sunday 10:00 - 17:00
Monday Closed
Tuesday Closed
Wednesday 10:00 - 17:00
Thursday 10:00 - 17:00
Friday 10:00 - 17:00
Saturday 10:00 - 17:00
The Postal Museum
15-20 Phoenix Pl, WC1X 0DA, London
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  • Get a full refund if you select a refundable ticket during checkout and cancel until 23:59 the day before you visit.
  • Rescheduling is not possible for this ticket.

Ratings & reviews

4.7
342 verified customer reviews
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Customer images

3 reviews
J
Janice ,  United Kingdom United Kingdom
16 Jul 2024
Excellent
Easy to use website, easy to order, saved to apple wallet. The Postal Museum is a fantastic day out for all ages. A real treasure! Train was superb, knowledgable staff and interactive museum -...
Easy to use website, easy to order, saved to apple wallet. The Postal Museum is a fantastic day out for all ages. A real treasure! Train was superb, knowledgable staff and interactive museum - great value in a lovely part of London.
The Postal Museum
J
Jo
22 Aug 2024
Excellent
Real value for money perfect for youngsters who are past the age of paddling pools, parks and days out with soggy picnics.
The Postal Museum
A
Aungsuma,  United Kingdom United Kingdom
28 May 2024
Excellent
The train ride was fantastic and the the audio, videos were excellent. Really enjoyed riding the Mail Rail a lot of fun for kids. The museum was very interesting. Would recommend this place for...
The train ride was fantastic and the the audio, videos were excellent. Really enjoyed riding the Mail Rail a lot of fun for kids. The museum was very interesting. Would recommend this place for young and old. There are plenty of toilets. Also staff were very friendly and helpful.
The Postal Museum

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