Colosseum & Mamertine Prison + Castel Sant'Angelo

This is very unclear, the package I bought from tiqets included an audio guide app but the there was a date on the audio guide app, so it was not clear if that access to the app is on a specific... Show more

This is very unclear, the package I bought from tiqets included an audio guide app but the there was a date on the audio guide app, so it was not clear if that access to the app is on a specific day only or how does it work. Because of lack of clarity, I didn’t want to mess up the remainder of the package dates for the entry of the Colosseum and Saint Angelo castel, I ended up not using the city guide app at all.

Great place to see and explore, however it could use a lot of some better organization of entry and inside the monument itself.
We visited as a family with the booking made through tiqets, It... Show more

Great place to see and explore, however it could use a lot of some better organization of entry and inside the monument itself.
We visited as a family with the booking made through tiqets, It took me going back and forth a couple of times to understand that the booking through tiqet is a voucher that has to be replaced by actual tickets to be able to enter.
The police (Carabiniera) came to ask me why I’m standing in front of the washrooms at the entrance (very weird as a question) I explained that I’m waiting for my wife and daughter who are inside the washroom. This was not an isolated incident to me but the policemen went on to ask every single other person that was around the same question they asked me. After that the policemen actually went inside the washroom apparently to search it!! Very unnecessary showoff of force & questioning.

Very interesting place to visit, however the organization of the venue is not up to par and the washrooms and facilities are not well maintained.